All orders with destinations within the Continental U.S. will be shipped via US Post Priority Mail unless otherwise requested. All orders shipped via priority mail will take approx. 4-7 days for delivery.
All International orders are shipped either First Class, Federal Express, UPS or DHL. Shipping costs will vary based on carrier and customer preference.
Overnight delivery is also available but we normally do not recommend it because it is quite costly.
Upon ordering, if you do not want Priority Mail, please state your shipping preferences in the comments box provided on order form or in the case of International orders please state which carrier you would prefer.
If other than Priority Mail you will be notified of shipping costs prior to processing order.
Our 30 Day Guarantee
We certainly want your experience with Bluewater Videos to be a good one. You may return unopened videos within 30 days for a full refund. If you are not satisfied with your purchase for any reason, you may exchange it for another video or request a refund. If a video is defective it will be replaced by us immediately at no charge.
Unless defective, refunds on opened videos will be less a 25% restocking charge. Please include either a copy of the original email order acknowledgment or a note with your name, return address, and daytime telephone number. Please keep in mind, not all VHS videos track alike. If you are experiencing a picture problem, please try adjusting the tracking on your VCR.
Please send returns to:
8448 Tuttle Rd.
Bridgeport, N.Y. 13030.